LEGAL REFERENCE

Privacy Policy at mj 77

When you open an account with us, your personal information stays secure and private. We explain exactly how we collect, use and protect your data across every interaction—from...

Data encryption at rest and in transitAccount-level privacy controlsTransparent data handling across Pakistan
mj 77 Privacy Policy at mj 77

How We Handle Your Information

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

GET IN TOUCH

Contact Us About Your Privacy

Our support team is here to help you with any privacy questions or requests. Reach out via email, live chat during business hours, or submit a formal data request through your account settings. We aim to respond to all privacy inquiries within five business days.

Team online

Email Support

Send privacy requests to our dedicated support inbox. We log every inquiry and respond with confirmation of receipt within 24 hours, then process your request within five business days.

Live Chat

Chat with our team during platform hours for quick privacy questions. They can guide you through data access requests, explain specific policy sections, and escalate complex matters to our privacy officer.

Account Settings

Access your privacy controls directly from your account dashboard. View collected data, update preferences, request deletion, and download your information in a portable format anytime.

WHY YOU CAN TRUST US

Privacy Standards We Keep

Our privacy practices are built on transparency and technical security. We encrypt all communication, use tokenised payment processing, and conduct regular audits of how your data moves through...

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using industry-standard TLS protocols. Login credentials, payment details, and...

Tokenised Payments

When you deposit via JazzCash or Easypaisa, we never store your full payment credentials. Instead, we use tokenised payment references...

Regular Security Audits

We conduct quarterly reviews of our data handling practices and infrastructure. External security partners test our systems for vulnerabilities, and...

Access Controls

Only authorised personnel can access your account data, and only for specific, documented purposes. All access is logged and monitored...

Data Minimisation

We collect only the information needed to run your account, process payments, verify identity, and comply with regulations. We do...

Incident Response Plan

If a breach occurs, we notify affected account holders within 48 hours and provide clear steps to secure your account...

Aligned Standards Across mj 77

Our privacy approach is consistent across every page and feature on the platform. Whether you're reading our Terms of Service, Cookie Policy, or Account Security guide, the same...

Same encryption standardAll pages, live tables, slots, and sportsbook areas use the same TLS 1.3 encryption and security certificates.
Unified data retention policyAccount data is retained under the same rules whether you last logged in yesterday or six months ago. Withdrawal records follow Pakistan's compliance timelines uniformly.
Consistent payment safeguardsJazzCash, Easypaisa, SadaPay, and Raast deposits are all processed through the same tokenised payment gateway with identical fraud checks.
Equal contact rightsEvery user has the same right to request, access, correct, or delete personal data. Response times and escalation paths are identical across all account types.
Universal cookie transparencyOur Cookie Policy matches the privacy principles in this document. All tracking and analytics are opt-in or clearly disclosed before use.
Single privacy team oversightOne privacy officer and their team review all policy changes and data handling decisions. Decisions are applied uniformly across the entire platform and all markets.
Aligned audit cadenceWe conduct privacy audits on the same schedule as security and compliance audits, so findings are investigated and remediated together without delay.
SECURITY FEATURES

Privacy Tools Built Into Your Account

We have embedded privacy controls directly into your dashboard so you can manage your information without leaving the platform. These tools let you see what data we hold...

Data Access Request Click one button in Account Settings to download a complete...
Profile Update Control Change your name, email, phone number, or address anytime from...
Deletion Request Request permanent deletion of your account and associated data through...
Communication Preferences Opt out of promotional emails, SMS, or push notifications anytime...
Login Activity Log View all successful and failed login attempts on your account...
Two-Factor Authentication Enable 2FA via authenticator app or SMS to add a...

Privacy Questions Answered

We delete personal account data within 30 days of closure, except transaction records required by Pakistan's anti-money-laundering rules, which we retain for seven years. You can request earlier deletion of non-compliance data through our support team.

No. When you deposit via JazzCash, Easypaisa, SadaPay, or Raast, payment details are processed through tokenised payment gateways. We store only a token reference, not your actual card or wallet credentials. Full payment data never touches our database.

Yes. Go to Account Settings, select Data Access Request, and we'll compile your complete profile within five business days. You'll receive registration details, deposit and withdrawal records, KYC documents, login history, and any correspondence with our team.

Only authorised staff members with documented business need can access your account—such as support agents resolving your ticket, compliance officers verifying identity, or fraud prevention specialists investigating suspicious activity. All access is logged and audited monthly.

We notify all affected account holders within 48 hours via your registered email address. You'll receive clear guidance on securing your account, steps to monitor for fraud, and contact information for our incident response team and regulatory authorities.

We never sell your personal information to marketing companies, data brokers, or other unrelated businesses. We share data only with payment processors, compliance verification partners, and law enforcement where Pakistani regulations require it.

We use TLS 1.3 encryption for all data in transit, encrypt stored data at rest, conduct quarterly security audits, and maintain intrusion detection systems. Our infrastructure is hosted on isolated, regularly patched servers with strict access controls and 24/7 monitoring.